Jason Issac Rinehart

Senior Product Architect & Technology Leader

Professional Summary

Senior Product Architect and Technology Leader with 20+ years of experience driving innovation, cloud transformation, and infrastructure strategy for global organizations. Recognized for technical excellence, cross-functional leadership, and delivering scalable solutions that improve business outcomes. Award-winning contributor with a passion for mentoring, presenting complex concepts, and building high-performing teams.

Professional Philosophy

"Absorb what is useful, discard what is not, add what is uniquely your own" – Bruce Lee

As a technology leader, I believe in innovation through disruption, technical excellence with business impact, mentorship and coaching, cross-functional collaboration, and presenting complex concepts simply.

Core Competencies

Cloud Architecture & Leadership

  • Cloud Architecture (Azure, Private/Public/Hybrid)
  • Product Design & Launch
  • Team Leadership & Coaching
  • Business Resiliency & Disaster Recovery
  • Infrastructure Strategy & Optimization
  • Solution Architecture
  • Automation & DevOps
  • Stakeholder Engagement

Technical Expertise

  • Global Infrastructure Strategy and Architecture
  • Solution Strategy and Architecture
  • Cloud Strategy, Planning, Governance and Operations
  • Datacenter Virtualization
  • Organizational Agility and the Tribe Methodology
  • Business Resiliency Planning
  • System/Network Security
  • Business Process Development

Professional Experience

Senior Product Architect, Global Services & Solutions

Rackspace Technology | March 2022 – Present | Remote
  • Spearheaded the design and launch of Azure Product offerings, increasing client adoption by 30% within the first year
  • Led cross-functional teams to deliver solutions aligned with business strategy
  • Automated cloud environment deployments, reducing manual workload by 40%
  • Presented technical solutions to executive leadership and non-technical stakeholders
  • Award: Rackspace Technology Innovation Award for outstanding contributions

Director, Technology Leadership

Avanade | Jan 2021 – March 2022 | Remote
  • Directed engineering engagements across multiple regions, achieving 95% client satisfaction scores
  • Defined and delivered modern infrastructure architectures for public and hybrid cloud solutions
  • Managed and mentored offshore teams, improving project delivery speed by 20%
  • Achievement: Technology Leadership Career Path (TLCP) induction for strategic impact

Senior Cloud Architect

Children's Mercy Hospital | Aug 2020 – Jan 2021 | Kansas City, MO
  • Led Cloud Engineering team to establish governance and best practices for Azure and Office 365 platforms
  • Designed and implemented secure cloud frameworks, supporting 5,000+ users
  • Developed monitoring architecture, reducing incident response times by 25%

Infrastructure Architect

Helmerich & Payne | June 2020 – Aug 2020 | Tulsa, OK
  • Managed Enterprise Performance Team and Disaster Recovery/HA Architect, ensuring 99.99% system uptime
  • Developed IT strategy roadmaps and documentation, streamlining integration of new services
  • Coordinated with Enterprise Architect to align Infrastructure systems with company's IT strategy
  • Instilled culture of availability and resiliency for all new systems through architecture activities

Cloud Platform Architect, Managed Services

10th Magnitude | Aug 2017 – June 2020 | Tulsa, OK
  • Built Cloud Native Managed Service business from inception, securing first 10 enterprise clients within 18 months
  • Architected Azure deployments at scale, supporting 100+ customer environments
  • Developed CI/CD pipelines and automated workflows, increasing deployment efficiency by 35%
Platform Architecture Focus:
  • Microsoft Azure (Azure Monitor, Application Insights, Log Analytics, Logic Apps, Functions, ARM, Azure Policy/Blueprints)
  • Microsoft Dynamics (Provance) ITSM platform design and integration
  • Azure DevOps CI/CD pipeline development and Agile methodologies
  • VMware CloudHealth reporting, right-sizing, and policy enforcement

Senior Infrastructure Engineer – Lead / Senior Storage Architect

Pinnacle Business Systems | Nov 2011 – Aug 2017 | Edmond, OK
  • Supervised technology implementations and cloud architecture design
  • Guided implementations of technologies supporting complex corporate data infrastructures
  • Designed High Availability Data Platforms with geographic dispersion
  • Provided Level 4 support for corporate data infrastructure
Technical Expertise:
  • Public/Private Cloud (VMware vSAN, PlateSpin Migrate, LogicMonitor, Veeam Backup & Recovery)
  • VMware (vSphere, vCenter, vRealize Suite, Site Recovery Manager, vCloud Director, Horizon 7)
  • Microsoft (Active Directory, DNS, DHCP, Hyper-V, SQL Server, System Center)
  • Enterprise Storage (PureStorage, HP 3PAR, EMC Symmetrix/VMAX, EMC VNX, Dell Compellent, IBM v7000)

Senior Systems Engineer

Alliance Technology Group | Nov 2010 – Nov 2011 | Hanover, MD
  • Overall customer solutions architecture and planning
  • Design and implementation of storage and recovery architectures
  • Understanding business requirements and budgeting

Business Continuity/Disaster Recovery Specialist

Sonic Drive-In, Corporate | Nov 2007 – Nov 2010 | Oklahoma City, OK
  • Development and maintenance of Disaster Recovery/Business Continuity Plan for Sonic Industries
  • Creation and maintenance of backup plans for all data
  • IBM iSeries operational support and continuity design
  • Developed risk assessments for all critical systems and ranking for action

Information Systems Technician

Sonic Drive-In, Corporate | Dec 2006 – Nov 2007 | Oklahoma City, OK
  • Corporate HelpDesk Support for 400+ corporate users and 4000+ Drive-In locations
  • Resolving issues in timely fashion with focus on customer service
  • Personal Communication device administration

Information Technology Manager

First National Bank | April 2006 – Dec 2006 | Wewoka, OK
  • Hardware and Software Management
  • Responsible for secure transmission of banking data to Federal Reserve
  • Assisted in conversion to Check21 from UNIX platform to Solaris
  • Assisted auditors in development and testing of Business Recovery Plan

Education & Certifications

Education

Oklahoma Baptist University | Shawnee, OK
Computer Science (Major), Math & Biblical Languages (Minor)
Attended 1995 – 2000
Holdenville High School | Holdenville, OK
Graduated May 1995

Key Certifications

  • Microsoft Azure AZ900
  • Certified Business Resiliency Manager (BRCCI)
  • Certified Business Resilience I.T. Professional (BRCCI)
  • EMC Technology Architect
  • EMC Networker Implementation Expert
  • EMC Symmetrix Implementation Expert
  • EMC Isilon Storage Professional
  • EMC Isilon Integration Engineer
  • EMC VPLEX Implementation Architect
  • Hitachi Storage Technical Consultant
  • HPE Master Architect – Systems Engineering
  • Veeam Certified Solutions Architect
  • Dell Compellent Top Gun Storage Architect
  • Dell PS Series Top Gun Storage Architect
  • Pure Accredited Installation Specialist
  • IBM System X Implementation Specialist
  • IBM v7000 Storage Architect

Key Projects & Achievements

Azure Product Innovation at Rackspace Technology

  • Innovation Award Winner: Rackspace Technology Innovation Award for outstanding technical innovation
  • Spearheaded Azure Product offering design and launch, achieving 30% client adoption increase in first year
  • Automated cloud environment deployments, reducing manual workload by 40%

Cloud Native Managed Services at 10th Magnitude

  • Startup Success: Employee #2, built Cloud Native Managed Service business from inception
  • Secured first 10 enterprise clients within 18 months of business launch
  • Architected Azure deployments at scale, supporting 100+ customer environments

Enterprise Cloud Architecture Leadership

  • Technology Leadership Career Path (TLCP) induction at Avanade for strategic impact
  • Achieved 95% client satisfaction scores across multiple geographic regions
  • Improved project delivery speed by 20% through offshore team management
  • Designed secure cloud frameworks supporting 5,000+ users at Children's Mercy Hospital

Infrastructure Excellence & Business Continuity

  • Ensured 99.99% system uptime as Infrastructure Architect at Helmerich & Payne
  • Reduced incident response times by 25% through monitoring architecture development
  • Developed comprehensive Disaster Recovery/Business Continuity Plans for enterprise organizations
  • Managed enterprise performance teams and disaster recovery architecture

Technical Writing & Thought Leadership

Technical Anxiety Blog

Author of Technical Anxiety - technical leadership and cloud architecture blog with 24+ published articles on Azure, governance, and technical leadership. Focus on real-world implementation patterns and lessons learned.

Rackspace Technology Publications

Contributing author for Rackspace Technology's thought leadership content, focusing on modern IT service management, cloud migration strategies, and enterprise governance frameworks: