Resume
Jason Issac Rinehart
Senior Product Architect & Technology Leader
| 📧 jason.rinehart@technicalanxiety.com | 🌐 technicalanxiety.com | 📍 Claremore, OK | 📞 405.537.6839 |
Professional Summary
Senior Product Architect and Technology Leader with 20+ years of experience driving innovation, cloud transformation, and infrastructure strategy for global organizations. Recognized for technical excellence, cross-functional leadership, and delivering scalable solutions that improve business outcomes. Award-winning contributor with a passion for mentoring, presenting complex concepts, and building high-performing teams.
Core Competencies
Cloud Architecture & Leadership
- Cloud Architecture (Azure, Private/Public/Hybrid)
- Product Design & Launch
- Team Leadership & Coaching
- Business Resiliency & Disaster Recovery
- Infrastructure Strategy & Optimization
- Solution Architecture
- Automation & DevOps
- Stakeholder Engagement
Technical Expertise
- Global Infrastructure Strategy and Architecture
- Solution Strategy and Architecture
- Cloud Strategy, Planning, Governance and Operations
- Datacenter Virtualization
- Organizational Agility and the Tribe Methodology
- Business Resiliency Planning
- System/Network Security
- Business Process Development
Professional Experience
Senior Product Architect, Global Services & Solutions
Rackspace Technology | March 2022 – Present | Remote
- Spearheaded the design and launch of Azure Product offerings, increasing client adoption by 30% within the first year
- Led cross-functional teams to deliver solutions aligned with business strategy
- Automated cloud environment deployments, reducing manual workload by 40%
- Presented technical solutions to executive leadership and non-technical stakeholders
- Award: Rackspace Technology Innovation Award for outstanding contributions
Technical Leadership:
- Provide technical leadership and direction on designing and building the Azure Practice
- Lead across functional teams including Engineering, Operations, Sales, and Professional Services
- Develop automation skills to improve at-scale deployment and management of customer cloud environments
- Design and implement secure production support systems and services
Director, Technology Leadership
Avanade | Jan 2021 – March 2022 | Remote
- Directed engineering engagements across multiple regions, achieving 95% client satisfaction scores
- Defined and delivered modern infrastructure architectures for public and hybrid cloud solutions
- Managed and mentored offshore teams, improving project delivery speed by 20%
- Achievement: Technology Leadership Career Path (TLCP) induction for strategic impact
Architecture Focus:
- Defining modern infrastructure architectures for public and hybrid cloud solutions based on Microsoft Azure
- Cloud transformation and migration solutions, infrastructure solutions, cloud technologies
- Strategic thinking about business issues across product areas and industries
- Managing multiple projects simultaneously and driving to completion
Senior Cloud Architect
Children’s Mercy Hospital | Aug 2020 – Jan 2021 | Kansas City, MO
- Led Cloud Engineering team to establish governance and best practices for Azure and Office 365 platforms
- Designed and implemented secure cloud frameworks, supporting 5,000+ users
- Developed monitoring architecture, reducing incident response times by 25%
Technical Responsibilities:
- Extensive experience with Azure and Office 365 architecture, governance, security, deployment, and adoption
- Designed and built complex systems using broad range of Azure services
- Implemented dev-ops methodologies and Infrastructure as Code deployments
Infrastructure Architect
Helmerich & Payne | June 2020 – Aug 2020 | Tulsa, OK
- Managed Enterprise Performance Team and Disaster Recovery/HA Architect, ensuring 99.99% system uptime
- Developed IT strategy roadmaps and documentation, streamlining integration of new services
- Coordinated with Enterprise Architect to align Infrastructure systems with company’s IT strategy
- Instilled culture of availability and resiliency for all new systems through architecture activities
Cloud Platform Architect, Managed Services
10th Magnitude | Aug 2017 – June 2020 | Tulsa, OK
- Built Cloud Native Managed Service business from inception, securing first 10 enterprise clients within 18 months
- Architected Azure deployments at scale, supporting 100+ customer environments
- Developed CI/CD pipelines and automated workflows, increasing deployment efficiency by 35%
Platform Architecture Focus:
- Microsoft Azure (Azure Monitor, Application Insights, Log Analytics, Logic Apps, Functions, ARM, Azure Policy/Blueprints)
- Microsoft Dynamics (Provance) ITSM platform design and integration
- Azure DevOps CI/CD pipeline development and Agile methodologies
- VMware CloudHealth reporting, right-sizing, and policy enforcement
Senior Infrastructure Engineer – Lead / Senior Storage Architect
Pinnacle Business Systems | Nov 2011 – Aug 2017 | Edmond, OK
- Supervised technology implementations and cloud architecture design
- Guided implementations of technologies supporting complex corporate data infrastructures
- Designed High Availability Data Platforms with geographic dispersion
- Provided Level 4 support for corporate data infrastructure
Technical Expertise:
- Public/Private Cloud (VMware vSAN, PlateSpin Migrate, LogicMonitor, Veeam Backup & Recovery)
- VMware (vSphere, vCenter, vRealize Suite, Site Recovery Manager, vCloud Director, Horizon 7)
- Microsoft (Active Directory, DNS, DHCP, Hyper-V, SQL Server, System Center)
- Enterprise Storage (PureStorage, HP 3PAR, EMC Symmetrix/VMAX, EMC VNX, Dell Compellent, IBM v7000)
Senior Systems Engineer
Alliance Technology Group | Nov 2010 – Nov 2011 | Hanover, MD
- Overall customer solutions architecture and planning
- Design and implementation of storage and recovery architectures
- Understanding business requirements and budgeting
Business Continuity/Disaster Recovery Specialist
Sonic Drive-In, Corporate | Nov 2007 – Nov 2010 | Oklahoma City, OK
- Development and maintenance of Disaster Recovery/Business Continuity Plan for Sonic Industries
- Creation and maintenance of backup plans for all data
- IBM iSeries operational support and continuity design
- Developed risk assessments for all critical systems and ranking for action
Information Systems Technician
Sonic Drive-In, Corporate | Dec 2006 – Nov 2007 | Oklahoma City, OK
- Corporate HelpDesk Support for 400+ corporate users and 4000+ Drive-In locations
- Resolving issues in timely fashion with focus on customer service
- Personal Communication device administration
Information Technology Manager
First National Bank | April 2006 – Dec 2006 | Wewoka, OK
- Hardware and Software Management
- Responsible for secure transmission of banking data to Federal Reserve
- Assisted in conversion to Check21 from UNIX platform to Solaris
- Assisted auditors in development and testing of Business Recovery Plan
Education & Certifications
Education
Oklahoma Baptist University | Shawnee, OK
Computer Science (Major), Math & Biblical Languages (Minor)
Attended 1995 – 2000
Holdenville High School | Holdenville, OK
Graduated May 1995
Certifications
- Microsoft Azure AZ900
- Certified Business Resiliency Manager (BRCCI)
- Certified Business Resilience I.T. Professional (BRCCI)
- EMC Technology Architect
- EMC Networker Implementation Expert
- EMC Symmetrix Implementation Expert
- EMC Isilon Storage Professional
- EMC Isilon Integration Engineer
- EMC VPLEX Implementation Architect
- Hitachi Storage Technical Consultant
- HPE Master Architect – Systems Engineering
- Veeam Certified Solutions Architect
- Dell Compellent Top Gun Storage Architect
- Dell PS Series Top Gun Storage Architect
- Pure Accredited Installation Specialist
- IBM System X Implementation Specialist
- IBM v7000 Storage Architect
Key Projects & Achievements
Azure Product Innovation at Rackspace Technology
- Innovation Award Winner: Rackspace Technology Innovation Award for outstanding technical innovation in cloud adoption through code
- Spearheaded Azure Product offering design and launch, achieving 30% client adoption increase in first year
- Automated cloud environment deployments, reducing manual workload by 40%
- Led cross-functional teams across Engineering, Operations, Sales, Marketing, and Professional Services
Cloud Native Managed Services at 10th Magnitude
- Startup Success: Employee #2, built Cloud Native Managed Service business from inception to customer signature
- Secured first 10 enterprise clients within 18 months of business launch
- Architected Azure deployments at scale, supporting 100+ customer environments
- Developed CI/CD pipelines increasing deployment efficiency by 35%
Enterprise Cloud Architecture Leadership
- Technology Leadership Career Path (TLCP) induction at Avanade for strategic impact
- Achieved 95% client satisfaction scores across multiple geographic regions
- Improved project delivery speed by 20% through offshore team management
- Designed secure cloud frameworks supporting 5,000+ users at Children’s Mercy Hospital
Infrastructure Excellence & Business Continuity
- Ensured 99.99% system uptime as Infrastructure Architect at Helmerich & Payne
- Reduced incident response times by 25% through monitoring architecture development
- Developed comprehensive Disaster Recovery/Business Continuity Plans for enterprise organizations
- Managed enterprise performance teams and disaster recovery architecture
Technical Writing & Thought Leadership
Technical Anxiety Blog
- Author of Technical Anxiety - technical leadership and cloud architecture blog
- 24+ published articles on Azure, governance, and technical leadership
- Focus on real-world implementation patterns and lessons learned
Professional Philosophy
“Absorb what is useful, discard what is not, add what is uniquely your own” – Bruce Lee
As a technology leader, I believe in:
- Innovation through disruption - Always seeking to develop new skills outside my comfort zone
- Technical excellence with business impact - Delivering scalable solutions that improve business outcomes
- Mentorship and coaching - Recognizing strengths in others and encouraging ownership of personal development
- Cross-functional collaboration - Working effectively across Engineering, Operations, Sales, Marketing, and Executive Leadership
- Presenting complex concepts simply - Making technical details accessible to non-technical audiences
References
Professional references available upon request.
Contact Information
Email: jason.rinehart@technicalanxiety.com
Website: https://technicalanxiety.com
LinkedIn: linkedin.com/in/rinehart76
Phone: 405.537.6839
Location: Claremore, OK
Additional project details and portfolio available upon request.